We have put together this list of our most frequently asked questions, to assist with any queries you may have. Please don’t hesitate to contact us directly if your query is not covered below. You’ll find our contact email and telephone number at the bottom of the list.
How much do your suits cost?
Our Made to measure 2pc suits start at 998 an our bespoke 2pc suits start at 1498. Any price increase from there is determined by the cloth you choose. Shirts start at 198, reducing to 158 per shirt if you buy three at the same time.
Tell me more about the bespoke & made to measure process.
We will see you multiple times when you first commission a bespoke garment from us as we make and refine the perfect fit for you. At the end of the process we will have a unique pattern that perfectly fits your body. All our bespoke garments are fully hand made, creating excellent shape and finish. Our made to measure clients will be fit in blocks that have been completely re-developed in a contemporary fashion to offer wearers an enhanced fit regardless their style or figure.
What are your standard terms of payment?
We charge for all of our garments up front. This enables us to pay our cloth, trimmings and other vital suppliers up front, which gets us better pricing. We then pass on these savings to our customers.
How long does it take to have a suit made?
Production times vary depending on the workload at any given time but typically we advise 5-8 weeks for our made to measure pieces and 6-12 for bespoke suits and 4-6weeks for our bespoke/made to measure shirts.
How many times will I need to visit you to have my suit made?
We don’t specify a minimum number of fittings as we won’t allow a suit to go out unless we’re totally happy with it. However, on average it’s between 2-3 fittings for a suit and 1-2 fittings for a shirt.
What is the Process?
Book your consultation, choose your cloth and styling details, have your measurements taken and from here, the making process begins. After this you’ll have several fittings to ensure a perfect fit.
Can I look at examples of your tailoring before I buy?
We have an extensive gallery of garments available for you to view on our website. Each of our shops has a selection of mannequins on display, and as each also contains a workshop, garments can be seen during the making process.
How many cloths do you have for me to choose from?
Over 5000, sourced from the UK’s top mills and selected Italian suppliers.
Do you offer an alterations service?
Yes. We offer alterations to our garments and garments made by others.
Do you keep my information for future orders?
Yes. Once your pattern is drafted, it is adjusted at each fitting to ensure the perfect fit for your future orders.
Do I need to make an appointment?
We would always advise an appointment being made so we can allocate the appropriate amount of time to give you the best possible service.
Can I have my garments sent out to me?
We are happy to send any garment after your final fitting.
What are your opening hours?
Our opening hours can be viewed on our contact page.
Where all do you offer appointments?
We have a permanent base in Youngstown OH, However we service clients all over the world and can have appointments set up to accommodate clients needs whether in the comforts of their own home, office or hotel room.
Each year we set up pop up shops in select cities and hold consultations and fittings, those cities include: Los Angeles, San Diego, San Francisco, Seattle, Las Vegas, Chicago, Cleveland, Pittsburgh, New York, Washington D.C., Nashville, and Miami.
More cities to be added in the future. (let us know where we should go next!)
Can bespoke garments be refunded?
As ordered goods are custom-made, they can neither be returned nor refunded. Faulty orders will only be refunded by the original method of payment less the cost of any credit card fees.
Not found what you’re looking for?
For further help or assistance on any aspect of our business, please call us at (330) 623- 6772 or email email@example.com